Fruit Trail support
Need a hand? Here are answers to common questions. If you still need help, just email us.
How do you play?
On a maze, trace the path with your finger to lead the animal to its food. You can lift your finger and pick up where you left off. There's no timer and no penalty for mistakes.
How do I change the language?
On the home screen, tap the parents button and solve a simple addition question. Then choose Traditional Chinese, English, Japanese, or Spanish.
Can I move progress to a new device?
Progress is stored only on the current device. If you delete the app or switch devices, it can't be restored.
When do ads appear?
Fruit Trail is free with no in-app purchases. There are no ads during a maze. A banner sits at the bottom of menus, and a full-screen ad appears after each world (8 levels). Ads are child-directed and non-personalized.
What is Fruit Park on the parents page?
Fruit Park is our other mini game app for ages 3 to 6. From version 1.0.2 it appears on the parents page, which needs an addition question to open, and tapping it opens its App Store page.
Contact us
Please include your device model, iOS version, and a short description of the problem. We'll reply as soon as we can.